- Where is your factory located? How can we visit there?
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Our factory is located in Zhang Jia Gang City, Jiang Su Province, China, about 2 hour to Pu Dong airport, from SHANG HAI by air. We offer transportation service from Pu Dong airport to our factory.
- What is our advantages?
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1.Taiwan brand more than 25 years
2. The first blow molding manufacture in China mainland
3. Excellent technical support
4. Best service5. Kingswel group can also provide u the aux-machines as chillier, crusher and so on. Can provide u the whole project with Kingswel brand.
- Can I visit your factory and send team for learning and inspect?
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Yes, sure. We will do our best to teaching you how to use the machine.welcome to visit our factory!
- What after-sales service your company offers?
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1, Your inquiry related to our product & price will be replied within 72 hours.
2, Well-trained & experienced staff are to answer all your inquiries in English and Chinese.
3, Working time: 8:00am ~6:30pm, Monday to Saturday.
4, Your business relationship with us will be confidential to any third party.
5, Good after-sales service offered, please get back to us if you got any questions.
- How about the spare parts?
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With our Kingswel quotation, we will offer you a spare parts list for your reference.
- How can I install my machine when it arrives?
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We will send our engineer to your side as soon as you get all your machines ready, for testing and teaching your technicians how to run the machines.
- What’s your guarantee or the warranty of the quality if we buy your machines?
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We offer you Taiwan quality machines with high quality after-service. Also we have one year warranty of the spare parts, free of charge.
- Are you a trading company or a manufacturer?
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Kingswel machinery from the beginning separate its making department and sales department, we are Zhangjiagang kingswel machinery imp&exp.co,ltd, and we can assure the quality we manufactured.